Privacy Policy
Last Updated:
At Elorviane, protecting customer privacy and maintaining trust are important parts of how we operate.
This Privacy Policy explains how we collect, use, store, and share personal information when you visit our website, purchase products, communicate with us, or use our services.
By accessing Elorviane’s website, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
To provide products, process orders, and improve customer experiences, Elorviane may collect different types of information.
Information Provided by You
When you interact with our website, you may provide information such as:
- Full name
- Email address
- Shipping address
- Billing information
- Phone number
- Order details
- Customer support messages
- Account information (if applicable)
This information may be collected when you:
- Purchase products
- Contact customer support
- Subscribe to communications
- Create or manage an account
- Participate in promotions or activities
Information Collected Automatically
When you browse our website, certain information may be collected automatically through technology such as cookies and similar tools.
This may include:
- IP address
- Browser type
- Device information
- Operating system information
- Website interaction data
- Pages viewed
- Referral sources
- Shopping behavior information
This information helps us understand website performance and improve user experience.
3. Data Protection and Security
Elorviane takes reasonable measures to protect personal information.
We use appropriate security practices designed to help safeguard customer data, including:
- Secure payment processing systems
- Encrypted data transmission where applicable
- Restricted access to personal information
- Security procedures for internal data handling
Payment information is processed through authorized payment providers.
Elorviane does not store complete credit card numbers or security codes on our own systems after payment completion.
4. Sharing of Personal Information
Elorviane does not sell customers’ personal information for independent third-party use.
However, we may share necessary information with trusted service providers that help us operate our business.
These partners may include:
- Payment processors
- Shipping carriers
- Fulfillment providers
- Website hosting providers
- Customer service tools
- Analytics providers
- Marketing technology partners
These providers only receive information necessary to perform their services.
5. Advertising and Marketing Partners
Elorviane may use cookies, pixels, and similar technologies provided by advertising partners to improve advertising relevance and measure campaign performance.
These technologies may collect information about website interactions over time.
Our advertising partners may include platforms such as:
Information collected by these providers is handled according to their own privacy policies.
You may manage advertising preferences through your browser settings or available privacy controls.
7. Shopify and Third-Party Services
Elorviane uses third-party services to support website operations.
Some services may process information in order to:
- Complete transactions
- Provide hosting
- Improve website performance
- Support analytics and marketing activities
These providers maintain their own privacy policies governing how information is handled.
8. Third-Party Website Links
Our website may contain links to external websites or services.
These third-party websites operate independently from Elorviane.
We are not responsible for:
- External website content
- Privacy practices
- Security procedures
- Information collection methods
We recommend reviewing the privacy policies of any third-party website you visit.
9. California Privacy Rights
Certain U.S. state privacy laws may provide residents with additional rights regarding personal information.
Depending on applicable laws, these rights may include:
- Requesting access to personal information
- Requesting correction of inaccurate information
- Requesting deletion of certain information
- Opting out of certain data sharing activities
To submit a privacy-related request, please contact us using the information below.
10. Children’s Privacy
Elorviane does not knowingly collect personal information from children under the age of 13.
If you believe that a child has provided personal information through our website, please contact us.
After verification, we will take reasonable steps to remove such information.
11. Data Breach Notification
In the event of a security incident involving personal information, Elorviane will take appropriate steps to:
- Investigate the situation
- Protect affected information
- Notify users when required by applicable laws
- Implement measures to prevent similar incidents
12. Email Communication and CAN-SPAM Compliance
If you choose to receive marketing emails from Elorviane, we may send information about:
- New products
- Promotions
- Updates
- Special offers
We follow applicable email communication requirements by:
- Providing clear sender information
- Avoiding misleading subject lines
- Including unsubscribe options
- Respecting opt-out requests
13. Your Privacy Choices
You may control certain information choices by:
- Adjusting browser cookie settings
- Unsubscribing from marketing emails
- Contacting us regarding personal information requests
Please note that some information may be required to complete purchases or provide requested services.
14. Changes to This Privacy Policy
Elorviane may update this Privacy Policy from time to time.
When changes are made, the updated version will be published on this page with a revised update date.
We encourage customers to review this page periodically for the latest privacy information.
15. Contact Us
If you have questions about this Privacy Policy or how your personal information is handled, please contact us: